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Patient Alarms are alarms that are triggered by assigned tags under certain conditions. Patient alarms show on your floorplan and point to the device that triggered that alarm or saw the tag last. The alarm includes the patient’s name, tag number, and last kno...

Device Alarms are alarms that are triggered by door controllers, receivers, elevator controllers, or digital Input/Output devices (I/O8s) under certain conditions. Device alarms show on your floorplan and point to the device that triggered the alarm.

System Alarms appear to those with the relevant credentials in their profiles, such as IT users. Other users can gain access through profile customization. System alarms also generate SMART messages to McRoberts technical support so that McRoberts technicians ...

Required Software: Windows Server 2016 or newer (Windows Server 2019 preferred) .NET 6 Runtime Required Services: Microsoft SQL Server 2019 or newer RabbitMQ 3.9x Optional Software/Services: Redis InfluxDb This guide assumes you are working with a new...

Finding the Installer To begin this installation please navigate to the File Explorer on the server in question by either selecting the File Explorer icon on the Task Bar as shown below: Or by right clicking the Start Menu (Windows icon) on the task bar as...

Finding the Installer To begin this installation please navigate to the File Explorer on the server in question by either selecting the File Explorer icon on the Task Bar as shown below: Or by right clicking the Start Menu (Windows icon) on the task bar as...

There are several ways to deploy RabbitMQ, in this guide we will focus on the Choclatey method, as it is the most reliable and fastest. Install using Choclatey After installing chocolatey, Open a powershell prompt and type the following command choco instal...

In this guide we will outline all of the settings available in the appsettings.json for the MyChild6.Web software (primary server) all configuration variables listed in the appsettings.json can also be defined in your environment variables AllowedHosts This...

The McLinkAgent is used for several different purposes. The main purpose is as a communication "gateway" between Wired RS485 devices and the MyChild6 Web Server. The McLink Agent can also act as an OTA(Over The Air) server for McPlug devices as well as managin...

Now that RabbitMQ is configured and running, we will need to perform the following tasks Update configuration Create a vhost Create a user account Update Configuration The default RabbitMQ configuration will work if you are doing development and/or testin...

Note: McRoberts Technologies maintains a 24/7/365 staffed Call Center for your technical support. To reach the Technical Support Desk call 800-776-7328 and press 2 to speak with Support Technician. Below are some tips for troubleshooting some common issues you...

  Installing & Configuring Microsoft SQL Server Express 2012   After downloading the Microsoft SQL Server Express Installer Package run it by double clicking on it. The installer package will begin to extract files from the package. Once that has completed...

Configure Microsoft SQL Server 2012   Microsoft SQL Server 2012 External Access   Once the server is installed and running, we will need to configure the server to allow the workstations to connect and retrieve data as needed, in order to do this we need t...