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Deployment Without Docker
Required Software: Windows Server 2019 or newer (Windows Server 2022 preferred) .NET 8 Runtime ...
Text Message Opt-In
MyChild User Troubleshooting Tips
Note: McRoberts Technologies maintains a 24/7/365 staffed Call Center for your technical support....
How To: Receive Text & Email Notifications from MyChild
Users of the MyChild 5 software can opt in to receive notifications via e-mail and/or text messag...
MyChild6 Desktop App Configuration
The MyChild6 Desktop application has several configuration options available. To access the confi...
Installing the MyChild6 Desktop Application
The MyChild6 Desktop application allows user to view the MyChild6 Application without using a bro...
How To: Use Bypass
MyChild provides a ByPass that allows you to take a patient out of a protected area without setti...
How To: Suspend Tamper
Suspend Tamper PDF When you click “Complete” to complete a Suspend Tamper, you are acknowledgi...
How To: Disinfect Tags
Tag Disinfecting Procedures PDF
Tag Warranty/Buy-Back
Download PDF here!
GW01 Deployment
When initially deploying a GW01 device, the device will advertise it's own specific Wi-Fi Access ...
MG4 Deployment
Turning Tags On
Turning Tags Off
Configuring Tags
MG3 Deployment
How to: Unenroll a Patient
After clicking "OK" you will receive a notification that the patient has been unenrolled. The...
Communications Diagram On Premise
RTLS System Communications Diagram for On-Premise Applications
Communication Diagram Cloud Based
RTLS6 System Communications Diagram for Cloud-Based Applications
How To: Enroll a Patient
The enrollment window will pop up. Select the tag you wish to use from the drop-down list....